Cookie Policy
Last updated: January 2026
1. What Cookies Are
Cookies are small data files that are placed on your device when you visit a website. They allow the website to recognize your device and store certain information about your interactions, preferences, and technical settings.
Cookies do not usually identify you personally, but they help ensure that the website functions correctly, securely, and efficiently.
2. Why We Use Cookies
eSIMFly uses cookies and similar technologies to support the operation of our website and services, including to:
- Enable core website functionality and account access
- Keep your session active while you browse or complete a purchase
- Remember your selected language, currency, and other preferences
- Maintain your shopping cart and checkout flow
- Understand how visitors interact with our website
- Improve performance, usability, and reliability
- Protect the website and users against fraud, abuse, and security threats
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the website and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging into your account, adding products to the cart, or completing a checkout.
| Cookie | Purpose | Retention |
|---|---|---|
| session | Maintains user session and authentication | Session |
| csrf_token | Protects against unauthorized or fraudulent requests | Session |
| cart | Stores shopping cart contents | Up to 7 days |
Without these cookies, core features of the website will not function properly.
3.2 Functional Cookies
Functional cookies allow the website to remember choices you make and provide enhanced, more personalized features.
| Cookie | Purpose | Retention |
|---|---|---|
| locale | Saves language preference | Up to 12 months |
| currency | Saves currency preference | Up to 12 months |
These cookies improve your experience but are not strictly required for the website to operate.
3.3 Analytics and Performance Cookies
Analytics cookies help us understand how visitors use the website by collecting information in an aggregated and anonymized form. This data allows us to analyze traffic patterns, identify issues, and improve our services.
| Cookie | Purpose | Retention |
|---|---|---|
| _ga | Distinguishes users for analytics purposes | Up to 24 months |
| _gid | Distinguishes users during a single day | Up to 24 hours |
We use tools such as Google Analytics for these purposes.
4. Third-Party Cookies
Some cookies are set by third-party services integrated into our website. These services may place cookies on your device when you interact with their features.
Third-party cookies may include:
- Payment providers – to process transactions securely and prevent fraud
- Analytics services – to measure and analyze website usage
- Customer support tools – to enable communication and support functionality
These third parties process information in accordance with their own privacy and cookie policies. We do not control how third-party cookies are used.
5. Managing Your Cookie Preferences
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. Depending on your browser, you may be able to:
- View and delete stored cookies
- Block third-party cookies
- Block cookies from specific websites
- Delete cookies automatically when you close your browser
Please note that disabling certain cookies may affect the functionality of the website.
5.2 Analytics Opt-out
If you wish to prevent your data from being used by Google Analytics, you can use the official Google Analytics Opt-out Browser Add-on.
6. Consequences of Disabling Cookies
If you choose to block or delete cookies, some parts of the website may not work as intended. For example:
- You may need to log in again each time you visit
- Items may not remain in your shopping cart
- Saved preferences may be lost
- Some features or services may be unavailable
7. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) option. At present, our website does not respond to DNT signals. You can still manage tracking preferences through your browser settings as described above.
8. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or how we operate our services. Any updates will be published on this page with a revised "Last updated" date.
9. Contact Information
If you have any questions about this Cookie Policy or our use of cookies, you can contact us at:
- Email: support@esimfly.me
- Address: eSIMFly, EK DIGITAL S.L. 191 Calle Clot, Barcelona, 08027, Spain